Социально ответственное управление человеческими ресурсами, благополучие сотрудников и инновационное рабочее поведение: концептуальная модель

Victoria S. Tsybova; Dmitriy G. Kucherov; Antonina Yu. Lisovskaia

doi:10.21638/spbu18.2023.403

Authors

Victoria S. Tsybova Graduate School of Management, St. Petersburg State University, Russia https://orcid.org/0000-0002-3603-8815
Dmitriy G. Kucherov Graduate School of Management, St. Petersburg State University, Russia https://orcid.org/0000-0001-6783-8412
Antonina Yu. Lisovskaia International University of Rabat, Morocco https://orcid.org/0000-0001-5317-5515

DOI:

https://doi.org/10.21638/spbu18.2023.403

Abstract

Goal: to develop a conceptual model of the connection between socially responsible human resource management (HRM) practices, well-being-oriented HRM practices and innovative work behaviour.

Metodology: the study is based on an analytical literature review concerning socially responsible HRM, employees’ well-being and innovative work behaviour.

Findings: the proposed model is based on the idea that well-being oriented HRM practices depend on socially responsible HRM practices. Well-being-oriented HRM practices, in turn, are fostering innovative work behaviour.

Originality and contribution of the authors: the paper represents the first stage of the study where at the conceptual level an idea of the synergy potential between socially responsible HRM, employees’ well-being and IWB and the potential contribution of socially responsible HRM into employees’ well-being and the IWB development are argued.

Keywords:

socially responsible human recourse management, employees' well-being, innovative work behavior, conceptual model

Downloads

Download data is not yet available.

References

Литература на русском языке

Завьялова Е. К., Цыбова В. С., Яхонтова Е. С. 2014. Взаимосвязь управления человеческими ресурсами и инновационной активности российских компаний. Российский журнал менеджмента 12 (3): 3–32.

Иванова Н. М. 2021. Инициация инновационной деятельности и управление инновационным поведением сотрудников. Инновации и инвестиции 4: 17–20.

Кучеров Д. Г. 2014. Стратегическое управление человеческими ресурсами: зарождение и становление концепции. Вестник Санкт-Петербургского университета. Серия Менеджмент 1: 98–116.

Кучеров Д. Г. 2015. Стратегическое управление человеческими ресурсами: развитие концепции на этапе зрелости. Вестник Санкт-Петербургского университета. Серия Менеджмент 2: 124–151.

Лисовская А. Ю., Петрова-Савченко А. А., Кучеров Д. Г., Соколов Д. Н., Алканова О. Н. 2022. Устойчивое управление человеческими ресурсами: новый взгляд на управление сотрудниками. Менеджмент в России и за рубежом 3: 97–102.

Минченкова О. Ю., Аббас Н. Ю., Минченкова А. М. 2019. Измерение инновационного потенциала организации. Управление персоналом и интеллектуальными ресурсами в России 8 (4): 5–10.

Молостова Н. Ю. 2010. Теоретико-методологические основания понятия «инновационное поведение». Известия Самарского научного центра Российской академии наук 12 (5–1): 132–136.

Перевозчикова Н. А., Багдасарова Д. Г. 2019. Управление мотивацией инновационной деятельности персонала современных вузов. Вестник Кемеровского государственного университета. Серия: Политические, социологические и экономические науки 1 (11): 122–127.

Цыбова В. С. 2015. Влияние корпоративной культуры на инновационное рабочее поведение персонала: постановка проблемы. Управление корпоративной культурой 1: 2–9.

Цыбова В. С., Завьялова Е. К. 2014. Практики управления человеческими ресурсами в инновационно-активных компаниях. Вестник Санкт-Петербургского университета. Менеджмент 2: 136–163.

Шевеленкова Т. Д., Фесенко П. П. 2005. Психологическое благополучие личности (обзор концепций и методика исследования). Психологическая диагностика 3: 95–129.

References in Latin Alphabet

Aguinis Н. 2011. Organizational responsibility: Doing good and doing well. In: S. Zedeck (ed.). APA Handbook of Industrial and Organizational Psychology 3: 855–879: Washington, DC: American Psychological Association.

Alfes K., Shantz A., Truss C. 2012. The link between perceived HRM practices, performance and well‐being: The moderating effect of trust in the employer. Human Resource Management Journal 22 (4): 409–427.

Alfes K., Truss C., Soane E. C., Rees C., Gatenby M. 2013. The relationship between line manager behavior, perceived HRM practices, and individual performance: Examining the mediating role of engagement. Human resource management 52 (6): 839–859.

Arvey R. D., Murphy K. R. 1998. Performance evaluation in work settings. Annual review of psychology 49 (1): 141–168.

Ausat A. M. A., Widayani A., Rachmawati I., Latifah N., Suherlan S. 2022. The effect of intellectual capital and innovative work behavior on business performance. Journal of Economics, Business, & Accountancy Ventura 24 (3): 363–378.

Aust I., Matthews B., Müller-Camen M. 2020. Common good HRM: A paradigm shift in sustainable HRM? Human Resource Management Review 30 (3).

Barba-Aragón M. I., Jiménez-Jiménez D. 2020. HRM and radical innovation: A dual approach with exploration as a mediator. European Management Journal 38 (5): 791–803.

Barrena-Martínez J., López-Fernández M., Romero-Fernández P. M. 2017. Towards a configuration of socially responsible human resource management policies and practices: findings from an academic consensus. The International Journal of Human Resource Management 30 (17): 2544–2580.

Basu R., Green S. G. 1997. Leader-Member exchange and transformational leadership: An empirical examination of innovative behaviors in Leader-Member dyads. Journal of Applied Social Psychology 27 (6): 477–499.

Bazrkar А., Moshiripour А. 2021 Corporate practices of green human resources management. Foresight and STI Governance 15 (1): 97–107.

Beer M., Spector B., Lawrence P. R., Quin M. D., Walton R. E. 1984. Managing Human Assets. Free Press: New York.

Bernardin J. H., Thomason S., Buckley R. M., Kane J. S. 2016. Rater rating‐level bias and accuracy in performance appraisals: The impact of rater personality, performance management competence, and rater accountability. Human Resource Management 55 (2): 321–340.

Bhattacharya C. B., Sen S., Korschun D. 2008. Using corporate social responsibility to win the war for talent. MIT Sloan Management Review 49: 37–44.

Bos-Nehles A., Bondarouk T., Nijenhuis K. 2016. Innovative work behaviour in knowledge-intensive public sector organizations: the case of supervisors in the Netherlands fire services. The International Journal of Human Resource Management 28 (2): 379–398.

Bunce D., West M. A. 1995. Self-perceptions and perceptions of group climate as predictors of individual innovation at work. Applied Psychology 44 (3): 199–215.

Carmeli A., Gittell J. H. 2009. High‐quality relationships, psychological safety, and learning from failures in work organizations. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior 30 (6): 709–729.

Carmeli A., Meitar R., Weisberg J. 2006. Self-leadership skills and innovative behavior at work. International Journal of Manpower 27 (1): 75–90.

Cao M., Zhao Y., Zhao S. 2023. How CEOs’ inclusive leadership fuels employees’ well-being: a three-level model. The International Journal of Human Resource Management 34 (11): 2305–2330.

Celma D., Martinez-Garcia E., Raya J. M. 2018. Socially responsible HR practices and their effects on employees’ wellbeing: Empirical evidence from Catalonia, Spain. European Research on Management and Business Economics 24 (2): 82–89.

Danna K., Griffin R. W. 1999. Health and well-being in the workplace: A review and synthesis of the literature. Journal of management 25 (3): 357–384.

Dávila M. C., Finkelstein M. A. 2013. Organizational citizenship behavior and well-being: Preliminary results. International Journal of Applied Psychology 3 (3): 45–51.

De Jong J., Den Hartog D. 2007. How leaders influence employees’ innovative behaviour. European Journal of Innovation Management 10: 41–64.

De Jong J., Den Hartog D. 2010. Measuring Innovative work behaviour. Creativity and Innovation Management 19 (1): 23–36.

Dekoulou P., Trivellas P. 2017. Organizational structure, innovation performance and customer relationship value in the Greek advertising and media industry. Journal of Business & Industrial Marketing 32 (3): 385–397.

Devloo T., Anseel F., De Beuckelaer A., Salanova M. 2015. Keep the fire burning: Reciprocal gains of basic need satisfaction, intrinsic motivation and innovative work behaviour. European Journal of Work and Organizational Psychology 24 (4): 491–504.

Dorenbosch L., Engen M. L. V., Verhagen M. 2005. On‐the‐job innovation: The impact of job design and human resource management through production ownership. Creativity and innovation management 14 (2): 129–141.

Dwivedi P., Chaturvedi V., Vashist J.K. 2023. Innovation for organizational sustainability: the role of HR practices and theories. International Journal of Organizational Analysis 31 (3): 759–776.

Edmondson A. C. 2004. Learning from mistakes is easier said than done: Group and organizational influences on the detection and correction of human error. The Journal of Applied Behavioral Science 40 (1): 66–90.

Ehnert I. 2009. Sustainable Human Resource Management. A Conceptual and Exploratory Analysis from a Paradox Perspective. Springer: New York.

Ehnert I., Parsa S., Roper I., Wagner M., Muller-Camen M. 2016. Reporting on sustainability and HRM: A comparative study of sustainability reporting practices by the world's largest companies. The International Journal of Human Resource Management 27 (1): 88–108.

Erhan T., Uzunbacak H. H., Aydin E. 2022. From conventional to digital leadership: Exploring digitalization of leadership and innovative work behavior. Management Research Review 45 (11): 1524–1543.

Frese M., Fay D. 2001. Personal initiative: An active performance concept for work in the 21st century. Research in Organizational Behavior 23: 133–187.

Grant A. M., Christianson M. K., Price R. H. 2007. Happiness, health, or relationships? Managerial practices and employee well-being tradeoffs. Academy of Management Perspectives 21 (3): 51–63.

Guerci M., Hauff S., Gilardi S. 2022. High performance work practices and their associations with health, happiness and relational well-being: Are there any tradeoffs? The International Journal of Human Resource Management 33 (2): 329–359.

Guest D. E. 2017. Human resource management and employee well‐being: Towards a new analytic framework. Human resource management journal 27 (1): 22–38.

Guest D., Conway N. 2004. Employee well-being and the psychological contract: A report for the CIPD. CIPD Publishing.

Huo M. L., Boxall P., Cheung G. W. 2022. Lean production, work intensification and employee wellbeing: Can line-manager support make a difference? Economic and Industrial Democracy 43 (1): 198–220.

International Labour Organization. 2021. ILO Monitor: COVID-19 and the world of work. Updated estimates and analysis. Seventh edition. [Electronic resource]. https://www.ilo.org/wcmsp5/groups/public/@dgreports/@dcomm/documents/briefingnote/wcms_767028.pdf (accessed: 01.10.2023).

Iqbal A., Latif K.F., Ahmad M.S. 2020. Servant leadership and employee innovative behaviour: Exploring psychological pathways. Leadership and Organization Development Journal 41 (6): 813–827.

Janssen O. 2000. Job demands, perceptions of effort-reward fairness and innovative work behavior. Journal of Occupational and Organizational Psychology 73 (3): 287–302.

Janssen O. 2004. How fairness perceptions make innovative behavior more or less stressful. Journal of organizational behavior 25 (2): 201–215.

Khan M. J., Aslam N., Riaz M. N. 2012. Leadership styles as predictors of innovative work behavior. Pakistan Journal of Social and Clinical Psychology 9 (2): 17–22.

Kleysen R. F., Street C. T. 2001. Toward a multi-dimensional measure of individual innovative behavior. Journal of Intellectual Capital 2 (3): 284–296.

Kramar R. 2014. Beyond strategic human resource management: is sustainable human resource management the next approach? The International Journal of Human Resource Management 25 (8): 1069–1089.

Kramar R. 2022. Sustainable human resource management: six defining characteristics. Asia Pacific Journal of Human Resources 60 (1): 146–170.

Krause D. E. 2004. Influence-based leadership as a determinant of the inclination to innovate and of innovation-related behaviors: An empirical investigation. The leadership quarterly 15 (1): 79–102.

Li Y., Zhang G., Liu L. 2021. Platform corporate social responsibility and employee innovation performance: A cross-layer study mediated by employee intrapreneurship. SAGE Open 11 (2).

Lin H., Zeng S., Liu H., Li C. 2020. Bridging the gaps or fecklessness? A moderated mediating examination of intermediaries’ effects on corporate innovation. Technovation 94–95 (June): 102018.

Macassa G., McGrath C., Tomaselli G., Buttigieg S. C. 2021. Corporate social responsibility and internal stakeholders’ health and well-being in Europe: A systematic descriptive review. Health Promotion International 36 (3): 866–883.

Martin R., Ono M., Legood A., Dello Russo S., Thomas, G. 2023. Leader–member exchange (LMX) quality and follower well-being: A daily diary study. Journal of Occupational Health Psychology 28 (2): 103–116.

Masyhuri M., Pardiman P., Siswanto S. 2021. The effect of workplace spirituality, perceived organizational support and innovative work behavior: The mediating role of psychological well-being. Journal of Economics, Business, & Accountancy Ventura 24 (1): 63–77.

Messmann G., Mulder R. H. 2011. Innovative work behaviour in vocational colleges: Understanding how and why innovations are developed. Vocations and Learning 4 (1): 63–84.

Messmann G., Mulder R. H. 2012. Development of a measurement instrument for innovative work behaviour as a dynamic and context-bound construct. Human Resource Development International 15 (1): 43–59.

Messmann G., Mulder R. H. 2020. A short measure of innovative work behaviour as adynamic, context-bound construct. International Journal of Manpower 41 (8): 251–267.

Orlitzky M., Swanson D. L. 2006. Socially responsible human resource management. In: J. R. Deckop (ed.). Human Resource Management Ethics 3–25. Charlotte: Information Age.

Peccei R. 2004. Human Resource Management and the Search for the Happy Workplace. Inaugural Address. Rotterdam: Erasmus Research Institute of Management.

Peccei R., Van De Voorde K. 2019. The application of the multilevel paradigm in human resource management–outcomes research: Taking stock and going forward. Journal of Management 45 (2): 786–818.

Podgorodnichenko N., Edgar F., Akmal A. 2022. An integrative literature review of the CSR-HRM nexus: Learning from research-practice gaps. Human Resource Management Review 32 (3): 100839.

Pradhan R. K., Hati L. 2022. The measurement of employee well-being: development and validation of a scale. Global Business Review 23 (2): 385–407.

Ramos-González M. D. M., Rubio-Andrés M., Sastre-Castillo M. Á. 2022. Effects of socially responsible human resource management (SR-HRM) on innovation and reputation in entrepreneurial SMEs. International Entrepreneurship and Management Journal 18 (3): 1205–1233.

Reuvers M., van Engen M. L., Vinkenburg C. J., Wilson-Evered E. 2008. Transformational leadership and innovative work behavior: Exploring the relevance of gender differences. Creativity and Innovation Management 17 (3): 227–244.

Revuelto-Taboada L., Canet-Giner M. T., Balbastre-Benavent F. 2021. High-commitment work practices and the social responsibility issue: Interaction and benefits. Sustainability 13 (2): 459.

Ryff C. D. 2017. Eudaimonic well-being, inequality, and health: Recent findings and future directions. International Review of Economics 64 (2): 159–178.

Ryff C. D., Keyes C. L. M. 1995. The structure of psychological well-being revisited. Journal of personality and social psychology 69 (4): 719.

Salas-Vallina A., Pozo M., Fernandez-Guerrero R. 2020. New times for HRM? Well-being oriented management (WOM), harmonious work passion and innovative work behavior. Employee Relations: The International Journal 42 (3): 561–581.

Sanders K., Moorkamp M., Torka N., Groeneveld S., Groeneveld C. 2010. How to support innovative behaviour? The role of LMX and satisfaction with HR practices. Technology and Investment 1 (1): 59–68.

Sanders K., Yang H. 2016. The HRM process approach: The influence of employees’ attribution to explain the HRM‐performance relationship. Human Resource Management 55 (2): 201–217.

Schuh S. C., Zhang X. A., Morgeson F. P., Tian P., van Dick R. 2018. Are you really doing good things in your boss’s eyes? Interactive effects of employee innovative work behavior and leader–member exchange on supervisory performance ratings. Human Resource Management 57 (1): 397–409.

Scott S. G., Bruce R. A. 1994. Determinants of innovative behavior: A path model of individual innovation in the workplace. The Academy of Management Journal 37 (3): 580–607.

Scott S. G., Bruce R. A. 1998. Following the leader in R&D: The joint effect of subordinate problem-solving style and leader-member relations on innovative behavior. IEEE Transactions on engineering management 45 (1): 3–10.

Sharma S., Sharma J., Devi A. 2009. Corporate social responsibility: The key role of human resource management. Business Intelligence Journal 21: 205–215.

Shen J., Benson J. 2016. When CSR is a social norm: How socially responsible human resource management affects employee work behavior. Journal of Management 42 (6): 1723–1746.

Shen J., Zhu C. J. 2011. Effects of socially responsible human resource management on employee organizational commitment. The International Journal of Human Resource Management 22 (15): 3020–3035.

Singh S. K., El-Kassar A. N., Abdul Khalek E. 2020. CSR, entrepreneurial orientation, citizenship, and innovative work behavior. Academy of Management Proceedings 1: 22108.

Spreitzer G. M. 1995. Psychological empowerment in the workplace: Dimensions, measurement, and validation. Academy of management Journal 38 (5): 1442–1465.

Stahl G. K., Brewster C. J., Collings D. J., Hajro A. 2020. Enhancing the role of human resource management in corporate sustainability and social responsibility: A multi-stakeholder, multidimensional approach to HRM. Human Resource Management Review 30 (3): 100708.

Stoffers J., van der Heijden B. 2009. Towards an HRM model predicting organisational performance by enhancing innovative work behaviour: A study among Dutch SMEs in 157 the province of Limburg. Business Leadership Review Vi (IV): 1–13.

Sudibjo N., Prameswari R. K. 2021. The effects of knowledge sharing and person-organization fit on the relationship between transformational leadership on innovative work behavior. Heliyon 7 (6).

Wang H., Chen X., Xie M. 2022. Employee innovative behavior and workplace wellbeing: Leader support for innovation and coworker ostracism as mediators. Frontiers in Psychology 13: 1014195.

Wang J., Yang J., Xue Y. 2017. Subjective well-being, knowledge sharing and individual innovation behavior: The moderating role of absorptive capacity. Leadership & Organization Development Journal 38 (8): 1110–1127.

Wang X. H., Fang Y., Qureshi I., Janssen O. 2015. Understanding employee innovative behavior: Integrating the social network and leader-member exchange perspectives. Journal of Organizational Behavior 36 (3): 403–420.

Warr P. 1990. The measurement of well‐being and other aspects of mental health. Journal of occupational Psychology 63 (3): 193–210.

West M. A., Farr J. L. 1990. Innovation and Creativity at Work: Psychological and Organizational Strategies. Oxford: John Wiley & Sons.

Wu T. J., Wang L. Y., Gao J. Y., Wei A. P. 2020. Social support and well-being of Chinese special education teachers — an emotional labor perspective. Int. J. Environ. Res. Public Health 17: 68–84.

Yuan F., Woodman R. W. 2010. Innovative behavior in the workplace: The role of performance and image outcome expectations. Academy of Management Journal 53 (2): 323–342.

Zhao H., Liu W. 2020. Managerial coaching and subordinates’ workplace well-being: A moderated mediation study. Human Resource Management Journal 30 (2): 293–311.

Zhou Q., Zheng X. 2023. Socially responsible human resource management and employee green behavior at work: The role of learning goal orientation and moral identity. The International Journal of Human Resource Management 35 (1): 1–35.

Translation of references in Russian into English

Zavyalova E. K., Tsybova V. S., Yakhontova E. S. 2014. The relationship between human resource management and innovative activity of Russian companies. Russian Management Journal 12 (3): 3–32.

Ivanova N. M. 2021. Initiation of innovative activity and management of innovative behavior of employees. Innovation and Investment 4: 17–20.

Kucherov D. G. 2014. Strategic human resource management: the origin and development of the concept. Bulletin of St. Petersburg University. Management Series 1: 98–116.

Kucherov D. G. 2015. Strategic human resource management: development of the concept at the maturity stage. Bulletin of St. Petersburg University. Management Series 2: 124–151.

Lisovskaia A. Yu., Petrova-Savchenko A. A., Kucherov D. G., Sokolov D. N., Alkanova O. N. 2022. Sustainable human resource management: a new look at employee management. Management in Russia and abroad 3: 97–102.

Minchenkova O. Yu., Abbas N. Yu., Minchenkova A. M. 2019. Measuring the innovative potential of an organization. Personnel and Intellectual Resources Management in Russia 8 (4): 5–10.

Molostova N. Yu. 2010. Theoretical and methodological foundations of the concept of “innovative behavior”. Proceedings of the Samara Scientific Center of the Russian Academy of Sciences 12 (5–1): 132–136.

Perevozchikova N. A., Bagdasarova D. G. 2019. Managing the motivation of innovative activities of personnel in modern universities. Bulletin of Kemerovo State University. Series: Political, Sociological and Economic Sciences 1 (11): 122–127.

Tsybova V. S. 2015. The influence of corporate culture on the innovative working behavior of personnel: problem statement. Corporate Culture Management 1: 2–9.

Tsybova V. S., Zavyalova E. K. 2014. Human resource management practices in innovation-active companies. Bulletin of St. Petersburg University. Management 2: 136–163.

Shevelenkova T. D., Fesenko P. P. 2005. Psychological well-being of the individual (review of concepts and research methods). Psychological diagnostics 3: 95–129.