Стратегическая ориентация музеев в условиях неопределенности

Авторы

  • Никита Сергеевич Тряпкин Санкт-Петербургская школа экономики и менеджмента, Национальный исследовательский университет «Высшая школа экономики», Россия https://orcid.org/0000-0003-3841-5263
  • Юлия Георгиевна Трабская Боккони CДА школа менеджмента, Университет Боккони, Италия https://orcid.org/0000-0001-9500-6007
  • Елена Анатольевна Шакина Университет Виго, Испания https://orcid.org/0000-0003-4048-6132

DOI:

https://doi.org/10.21638/spbu18.2024.402

Аннотация

Цель исследования: изучить стратегическую деятельность музеев и сравнить влияние двух стратегий, чтобы проверить, как ориентация, направленная на сохранение наследия, и рыночная ориентация способствуют развитию технологических инноваций и достижению экономического результата деятельности под влиянием воспринимаемой неопределенности окружающей среды.

Методология исследования: исследование основано на данных опроса директоров музеев (n = 197) с применением моделирования структурным уравнением методом частичных наименьших квадратов.

Результаты исследования: исследование показало, что направленная на сохранение наследия стратегия не имеет статистически значимого влияния на результат деятельности музея и развитие технологических инноваций. Рыночная ориентация положительно влияет на технологические инновации и результат деятельности музея. Уровень воспринимаемой неопределенности внешней среды не оказывает воздействия на связь между ориентацией музея на сохранение наследия и развитием технологических инноваций. Напротив, воспринимаемая неопределенность окружающей среды модерирует связь между рыночной ориентацией и технологическими инновациями.

Оригинальность и значимость результатов: исследование вносит вклад в существующие знания о стратегических ориентациях, противопоставляя эффекты рыночной ориентации и ориентации, направленной на сохранение наследия. Также статья оценивает влияние этих ориентаций на экономическую эффективность работы музея. В отличие от большинства существующих исследований работа вносит вклад в растущий массив литературы, акцентируя внимание на влиянии внешней среды на стратегическую деятельность музеев.

Ключевые слова:

стратегические ориентации, технологические инновации, эффективность работы музея, воспринимаемая неопределенность среды, музей

Скачивания

Данные скачивания пока недоступны.
 

Библиографические ссылки


References

Accounts Chamber of the Russian Federation. 2020. Development of culture and tourism. [Electronic resource]. https://ach.gov.ru/upload/iblock/9d9/9d996ff06ca16819b887cb38763863a5.pdf (accessed: 31.03.2024). (In Russian)

Agbejule A. 2005. The relationship between management accounting systems and perceived environmental uncertainty on managerial performance: A research note. Accounting and Business Research 35 (4): 295–305.

Alcaraz C., Hume M., Mort G. 2009. Creating sustainable practice in a museum context: Adopting service-centricity in non-profit museums. Australasian Marketing Journal 17 (4): 219–225.

Aldas‐Manzano J., Küster I., Vila N. 2005. Market orientation and innovation: An inter‐relationship analysis. European Journal of Innovation Management 8 (4): 437–452.

Barney J. 1991. Firm resources and sustained competitive advantage. Journal of Management 17 (1): 99–120.

Beliaeva T. V., Shirokova G. V., Gafforova E. B. 2017. Firm performance during economic crisis: The role of strategic orientations and financial capital. Russian Management Journal 15 (2): 131–162. (In Russian)

Blasco López M., Recuero Virto N., San-Martín S. 2019. The cornerstones of museum performance. A cross-national analysis. Museum Management and Curatorship 34 (2): 211–233.

Calluso C., D'Angelo V. 2022. The impact of digitalization on organizational change catalysts in museums. In: F. Bifulco, M. Tregua (eds.). Handbook of Research on Museum Management in the Digital Era. Hershey: IGI Global; 20–36.

Camarero C., Garrido M. J. 2008. The role of technological and organizational innovation in the relation between market orientation and performance in cultural organizations. European Journal of Innovation Management 11 (3): 413–434.

Camarero C., Garrido M. J. 2012. Fostering innovation in cultural contexts: Market orientation, service orientation, and innovations in museums. Journal of Service Research 15 (1): 39–58.

Camarero C., Garrido M. J., Vicente E. 2015. Achieving effective visitor orientation in European museums. Innovation versus custodial. Journal of Cultural Heritage 16 (2): 228–235.

Chebneva O. N. 2019. Problems of successful development of museums in market conditions. Academy 1 (40): 38–41. (In Russian)

Choi B., Kim J. 2021. Changes and challenges in museum management after the COVID-19 pandemic. Journal of Open Innovation: Technology, Market, and Complexity 7 (2): 148.

Dietrich M. 2009. Market orientation, performance, and competition in the German museum industry. Journal for Public and Nonprofit Services 37: 22–43.

Errichiello L., Micera R. 2018. Leveraging smart open innovation for achieving cultural sustainability: Learning from a new city museum project. Sustainability 10 (6): 1964.

Fashaian E. 2023. Innovative concept of museum space: Innovation and conservatism in the era of digital transformation. Economic and Social Research 2 (38): 148–156. (In Russian)

Fornell C., Larcker D. 1981. Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research 18 (1): 39–50.

García-Muiña F., Fuentes-Moraleda L., Vacas-Guerrero T., Rienda-Gómez J. 2019. Understanding open innovation in small and medium-sized museums and exhibition halls: An analysis model. International Journal of Contemporary Hospitality Management 31 (11): 4357–4379.

Gilmore A., Rentschler R. 2002. Changes in museum management: A custodial or marketing emphasis? Journal of Management Development 21 (10): 745–760.

Gudima Т. М. 2017. History, current state and prospects of Russian museums. Gorizonty Gumanitarnogo Znaniia 3: 79–85. (In Russian)

Haarhaus T., Liening A. 2020. Building dynamic capabilities to cope with environmental uncertainty: The role of strategic foresight. Technological Forecasting and Social Change 155: 120033.

Hair J. F., Hult T. M., Ringle C. M., Sarstedt M. 2017. A primer on partial least squares structural equation modelling (PLS-SEM). Sage Publications: Los Angeles.

Hondsmerk A. 2021. Let’s play in lockdown: Museums, interpretation, and videogames in convergence during the COVID-19 pandemic. Museological Review: (Re) Visiting Museums 25: 53–65.

Hume M. 2015. To technovate or not to technovate? Examining the inter-relationship of consumer technology, museum service quality, museum value, and repurchase intent. Journal of Nonprofit & Public Sector Marketing 27 (2): 155–182.

Imennova L. S. 2011. Museum in globalizing world: Innovations and preservations of tradition. Izvestia Penzenskogo Gosudarstvennogo Pedagogicheskogo UniversitetaImeni V. G. Belinskogo 24: 34–38. (In Russian)

Interfax-Russia. 2024. 43 million people visited Russian museums in 2023, the most visited was Peterhof. [Electronic resource]. https://clck.ru/3FBkkQ (accessed: 01.04.2024). (In Russian)

Kizhner I., Terras M., Rumyantsev M., Sycheva K., Rudov I. 2019. Accessing Russian culture online: The scope of digitization in museums across Russia. Digital Scholarship in the Humanities 34 (2): 350–367.

Kock N., Hadaya P. 2018. Minimum sample size estimation in PLS‐SEM: The inverse square root and gamma‐exponential methods. Information Systems Journal 28 (1): 227–261.

Lückenbach F., Baumgarth C., Schmidt H., Henseler J. 2019. To perform or not to perform? How strategic orientations influence the performance of social entrepreneurship organizations. Cogent Business & Management 6 (1): 1647820.

Mahmoud M. A., Blankson C., Owusu-Frimpong N., Nwankwo S., Trang T. 2016. Market orientation, learning orientation and business performance: The mediating role of innovation. International Journal of Bank Marketing 34 (5): 623–648.

Mayer T., Hendler S. 2022. Growing with Covid: Curatorial innovation in times of uncertainty. Museum Management and Curatorship 37 (4): 368–382.

Miller D., Friesen P. 1983. Strategy‐making and environment: The third link. Strategic Management Journal 4 (3): 221–235.

Ministry of Culture of the Russian Federation, ROSIZO, Russian Heritage Institute. 2019. Problems and prospects museum development in the Russian Federation: Results of a comprehensive sociological study: Analysis of the opinions of the museum community and the population of the Russian Federation (actual and potential visitors). [Electronic resource] https://heritage-institute.ru/?books=o-problemah-i-perspektivah-razvitiya-m (accessed: 31.03.2024). (In Russian)

Mokretsova E. S. 2020. Culture transformation under the conditions of the coronovirus pandemic. Development and Security 2: 107–114. (In Russian)

Mukherji A., Mukherji J. 2017. Environmental uncertainty and positive performance of small firms: The roles of key mediators. Journal of Organizational Psychology 17 (3): 24–39.

Narver J. C., Slater S. F., Tietje B. 1998. Creating a market orientation. Journal of Market-Focused Management 2: 241–255.

Navarrete T. 2019. Digital heritage tourism: Innovations in museums. World Leisure Journal 61 (3): 200–214.

Paladino A. 2007. Investigating the drivers of innovation and new product success: A comparison of strategic orientations. Journal of Product Innovation Management 24 (6): 534–553.

Pashutan M., Abdolvand N., Harandi S. 2022. The impact of IT resources and strategic alignment on organizational performance: The moderating role of environmental uncertainty. Digital Business 2 (2): 100026.

Peñarroya-Farell M., Miralles F. 2022. Business model adaptation to the COVID-19 Crisis: strategic response of the Spanish cultural and creative firms. Journal of Open Innovation: Technology, Market, and Complexity 8 (1): 39.

Podsakoff P., MacKenzie S., Lee J. Y., Podsakoff N. 2003. Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology 88 (5): 879–903.

Pozhidaev A. A., Namitulina A. Z. 2023. Features of financial support of cultural institutions of the Russian Federation at the present stage. Samoupravlenie 2 (135): 955–957. (In Russian)

Recuero Virto N., Blasco López M. F., San-Martin S. 2017. How can European museums reach sustainability? Tourism Review 72 (3): 303–318.

Romanelli M. 2020. Museums and technology for value creation. In: J. Pedersen, B. Slavich, M. Khaire (eds.). Technology and Creativity: Production, Mediation and Evaluation in the Digital Age. Palgrave Macmillan: Cham; 181–210.

Sarstedt M., Hair J. F., Cheah J. H., Becker J., Ringle C. 2019. How to specify, estimate, and validate higher-order constructs in PLS-SEM. Australasian Marketing Journal 27 (3): 197–211.

Shekhvatova E. V. 2021. Current state and perspectives of private museums in Russia. Proceedings of Altai State Academy of Culture and Arts 4 (30): 36–44. (In Russian)

Tutar H., Nart S., Bingöl D. 2015. The effects of strategic orientations on innovation capabilities and market performance: the case of ASEM. Procedia-Social and Behavioral Sciences 207: 709–719.

Vaske J., Beaman J., Sponarski C. 2017. Rethinking internal consistency in Cronbach's alpha. Leisure Sciences 39 (2): 163–173.

Wang C. H. 2020. An environmental perspective extends market orientation: Green innovation sustainability. Business Strategy and the Environment 29 (8): 3123–3134.

Zhang J., Jiang Y., Zhu M. 2015. Perceived environmental turbulence, strategic orientations and new product success: a comparative study of SMEs and large manufacturing exporters. Journal of Advances in Management Research 12 (1): 43–54.

Zinovjeva Ju. V. 2013. Communication strategies for museum: twenty years of postsovjet development. Bulletin of Saint Petersburg State University of Culture 3 (16): 102–107. (In Russian)

Загрузки

Опубликован

30.12.2024

Как цитировать

Тряпкин , Н. С., Трабская, Ю. Г., & Шакина, Е. А. (2024). Стратегическая ориентация музеев в условиях неопределенности. Российский журнал менеджмента, 22(4), 655–678. https://doi.org/10.21638/spbu18.2024.402

Выпуск

Раздел

Теоретические и эмпирические исследования