Certification Effects of the ISO 9000: Empirical Analysis On Russian Industrial Companies
Abstract
The effect of the ISO 9000 certification on the economical results of Russian companies is analysed using the event-study method. Information dataset is built on the basis of the sample of the Industrial companies competitiveness monitoring project, conducted in 2009 by the Institute for Industrial and Market Studies at HSE. The empirical study methodology is given, i. e. hypothesis, information dataset, model of effects evaluation. The main finding of the paper is that having the ISO 9001 certificate stimulates profitability and reduces costs, but does not lead to sales and asset turnover rises. The limitations of the study are formulated and further research questions are provided.
Keywords:
quality management system, ISO 9000 certification effect, industrial companies
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Articles of the Russian Management Journal are open access distributed under the terms of the License Agreement with Saint Petersburg State University, which permits to the authors unrestricted distribution and self-archiving free of charge.