GOLUBEVA, Anastasia A.; GILENKO, Evgenii V. Perception of Public E-services by Russian Citizens: A Pilot Study in St. Petersburg. Российский журнал менеджмента, [S. l.], v. 15, n. 3, p. 289–302, 2017. DOI: 10.21638/11701/spbu18.2017.302. Disponível em: https://rjm.spbu.ru/article/view/100. Acesso em: 28 мар. 2024.